This was actually the first time I took all 3 of my boys and got decent haircuts. However, the stylist who cut my 3 year olds hair was very rude. Every time he would move his head she would step back and huff. She didn't say anything to him... He is 3...that's what little kids do. She didn't have to act so exasperated and make me feel like I was a huge imposition. The last time a stylist at this store cut his hair she got out toys, made him laugh and actually knew how to work with younger kids. This stylist needed to go on a break after cutting my son's hair. He wasn't crying or having a tantrum, just moving his head some.